Cynthia Marshall

Your website should be bringing you clients. Most don't.

Not because they look bad. Because they were built to impress, not to convert.

What It Is

The Site Scorecard analyzes your digital presence across 17 dimensions and delivers a personalized, scored report directly to your inbox within minutes. No waiting. No discovery call. No back and forth.

Sample Site Scorecard showing 17 scored website dimensions

WHAT GETS SCORED

17 dimensions. Every one of them matters.

Most website feedback is vague. 'Your messaging needs work.' 'Add more social proof.' The Site Scorecard doesn't give you vague. It gives you a score and a specific finding for each of the 17 dimensions that determine whether your website converts visitors into clients or quietly sends them away, on Google and on the AI engines your future clients are starting to use instead.

Messaging Clarity

Whether your core message is immediately understood by a first-time visitor or requires them to work to figure out what you do.

Headline Specificity

Whether your headline speaks directly to your ideal client's situation, or is so broad it resonates with no one in particular.

Ideal Client Mirror

How accurately your language reflects the way your ideal client describes their own problem, in their words, not yours.

Above the Fold Impact

What a visitor sees before they scroll, and whether it gives them a compelling reason to keep reading.

Offer Presentation

How clearly your offer is named, framed, and positioned and whether a visitor can immediately understand what they are buying.

Offer Clarity

Whether the deliverable, timeline, and outcome of your offer are specific enough to make the decision to buy feel easy.

CTA Strength

Whether your calls to action are clear, compelling, and placed where decisions actually happen.

Conversion Path Clarity

Whether the steps from "interested visitor" to "paying client" are obvious, frictionless, and logically sequenced.

Lead Capture

Whether your site gives visitors a meaningful way to stay connected before they are ready to buy.

Email Capture Placement

Whether your opt-in is positioned where visitors are most likely to engage with it, not buried where no one looks.

Social Proof

Whether your site demonstrates that real people have trusted you, hired you, and experienced results.

Trust Signals

Whether the elements that build credibility, credentials, features, guarantees, associations are visible and working.

Brand Consistency

Whether your visual identity, tone, and messaging are cohesive across the entire site, or create subtle friction that erodes confidence.

Navigation Logic

Whether your site structure guides visitors toward a decision, or gives them so many options they leave without taking any.

Mobile Experience

Whether your site performs as well on a phone as it does on a desktop, where the majority of your visitors are arriving.

Technical Basics

Whether the foundational elements, load speed, broken links, metadata, and indexability are working in your favor.

AI Search Readiness

Whether ChatGPT, Perplexity, and Gemini can actually find, read, and recommend your site, or whether you are invisible to the search engines your clients are starting to use instead of Google.

Every dimension is scored individually. Every score comes with a specific finding. You will know not just what is broken, but why it is costing you, and what to fix first.

How It Works

1

Purchase

Checkout takes less than 2 minutes.

2

Answer a few questions

Submit your URL and answer a short intake form.

3

Get your report

A personalized scored report arrives in your inbox within minutes.

Get My Scorecard -$97

Find out exactly what's working, what isn't, and what to fix first. Delivered to your inbox in minutes.

THE PERSON BEHIND THE SCORECARD

Cynthia Marshall, Digital Business Architect

I didn't build the Site Scorecard for clients first. I built it for myself.

After years in financial services at Merrill Lynch and a career in B2B sales, I understood how businesses actually work, not in theory, but in the gap between what owners intend and what their systems actually deliver. I kept seeing the same problem: beautiful websites that weren't doing any real work. Owners who had invested thousands of dollars in design, copy, and content, and still couldn't tell you why the leads weren't coming.

So I built a diagnostic tool to measure that gap across 17 dimensions. Then I ran it on my own site. It told me things I didn't want to hear. That was the proof I needed that the gap is real, even for the person who built the map.

I'm Cynthia Marshall, Digital Business Architect, Executive MBA, and founder of this tool. I help small businesses and service providers build digital infrastructure that works without them holding it all together by hand. I don't chase every new tool. I test what's worth keeping, and I built the Site Scorecard because every business owner deserves to know exactly where they stand before they spend another dollar building anything new.

The Site Scorecard is where that work begins, and it starts with knowing exactly where you stand.

Real Results

What the Scorecard finds when no one's been looking.

MARKETING STRATEGY

Nashville Marketing Strategist

Marketing Strategy & Web Design

A marketing strategist with a full portfolio and active services. What she did not know was that eight service categories and no flagship offer were making it impossible for visitors to know what to actually hire her for.

44%
Overall score
3/10
Offer presentation

Eight service categories with no hierarchy and no flagship offer left visitors with no clear path to becoming a client.

NON PROFIT

San Antonio Nonprofit

Family Reunification Services

A non profit helping families reunite already knew their donor-facing website wasn't working. What they didn't know was exactly what was broken, why it was costing them donor revenue, and where to start.

43%
Overall score
2/10
Social proof

The donate button existed only in the navigation, invisible to the 60% of visitors who never scroll past the fold.

RELATIONSHIP COACHING

Deseere Cruz

Embodied Love

A polished site with real offers, active community pages, and genuine client testimonials. Still scoring 56%.

56%
Overall score
3/10
Trust signals

She is asking high-achieving women to trust her with their love lives. Her credentials, certifications, and proof of expertise are nowhere on the site.

FREQUENTLY ASKED QUESTIONS

Everything you need to know before you buy.

Every week without this clarity is another week your website is working against you.

Find out exactly what's working, what isn't, and what to fix first.

Get My Scorecard -$97

Delivered to your inbox within minutes. No discovery call required.